Digital Products Zone sells downloadable digital products. You get your orders/products instantly after payment, so all sales are final once the file is delivered. We do help in the cases below.
When we give a refund or a fix
- Paid but did not get the download link: we send you the file, This payment is non-refundable.
- Charged twice for the same order: we refund the extra payment in full.
- File will not open or is damaged: we send you a working copy, This payment is non-refundable.
- Wrong product: if you received a different product from the one you paid for, we send the right one.This payment is non-refundable.
When we cannot give a refund
- You have downloaded the eBook and changed your mind.
- You bought the wrong level or book by mistake. Write to us and we will try to help, but a refund is not guaranteed.
- The request is made more than 7 days after the purchase.
How to ask for a refund
Email support@digitalproductszone.com or WhatsApp +91 91360 91399 within 7 days of your purchase. Please include your order number and the email or mobile number used at checkout.
Approved refunds go back to your original payment method (UPI, card or net banking) within 5 to 7 working days. Your bank may take a little longer to show it.
Free products cost nothing, so there is nothing to refund.